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Escorts
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Accompanying escorts are from a variety of backgrounds, and are employed as either Health Care Assistants or Escort Officers, dependant upon experience. Ongoing training is provided to all staff by Rapid & Secure. Their levels of utilization are decided upon by the customer, and at all times are under the instruction of the senior nurse. |
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Bed Watch
We provide fully trained staff to be supplied for bed watches, when a patient is on a general ward within a hospital and he/she becomes aggressive or violent either verbally or physically it can be very frightening and intimidating for the staff and other patients. It is very difficult to get extra staff at short notice especially in the middle of the night, and staff that are trained to deal with certain situations. As we operate a 24-hour service we now provide escorts who are trained in Control & Restraint, First Aid and the knowledge of how to deal with zero tolerance patients ensuring the staff and patients safety are a priority at all times within the environment they are in.
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Vehicles
 Rapid & Secure use a variety of vehicles for transfers, including cars, people carriers and minibuses, Cellular Vehicles are available on request dependant upon risks identified from the assessment that is completed between the customer and Rapid & Secure. The people carriers are used because of seating layout making sure the patient has no access to the driver. The windows will normally be tinted to provide the privacy and anonymity our patients/passengers are entitled to. There are aprons, gloves, goggles, wheelchairs and first aid kits with resuscitation equipment for basic life support on all vehicles.
Nurses
 Rapid & Secure provides a comprehensive service, beginning with the staffing. Sending an accompanying nurse from the facility on the transfer is often detrimental to levels of safety and security on the ward or units. Rapid & Secure employ experienced RMN's to ensure that levels of care received by the patient during transfer are maintained to the customers high standards, and that all aspects of the Mental Health Act 1983 are adhered to.
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